Explains how Granica collects user's data, and how that data is used.
Last Updated: May 16, 2023
What are cookies?
Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.
Cookies set by the website operator are called "first party cookies". Cookies set by parties other than the website operator are called "third party cookies". The parties that set third party cookies can recognize your web browser both when it visits the Granica website and when it visits certain other websites where the third party’s cookies are also present.
When you access our Sites and Services, we or companies we work with may place cookies on your computer or other device. These technologies help us better understand user behavior, and inform us about which parts of our websites people have visited.
We use first party and third party cookies to recognize you as a Granica customer, customize Granica Services, content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.
The following are some examples of information that we collect and how we may use it:
- We may collect and store details of how you use our Sites and Services. Except in limited instances to ensure quality of our Services over the Internet, such information will not be associated with your IP address.
- We may collect information such as your language, inferred zip code or area code, unique device identifier, referrer URL, location, and time zone so that we can better understand customer behavior and improve our Services.
What types of cookies do we use?
We use the following types of cookies:
Strictly Necessary Cookies
These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These also include cookies we may rely on for fraud prevention. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies allow us to remember the choices you make and to tailor our Services so we can provide relevant content to you. For example, a functionality cookie can remember your preferences (e.g., country or language selection), or your username.
Granica uses third party service providers to display advertising on our Services and serve advertising on other third party sites that may be relevant to you or your interests. These cookies are also used to help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers. This means that after you have been to our websites, you may see some advertisements about our Services elsewhere on the Internet. The information collected through this process by the third party service providers does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these. Such advertising will only be delivered where permitted by applicable law. If you do not allow these cookies, you will experience less advertising tailored to your inferred interests on our Sites and will not receive targeted Granica advertisements on third party websites.
How long will cookies stay on my browsing device?
The length of time a cookie will stay on your browsing device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you close your browser. Persistent cookies stay on your browsing device until they expire or are deleted.
How to manage cookies?
How often will you update this Policy?
The date at the top of this Policy indicates when it was last updated.
Where can I get further information?
APPENDIX A: Cookie Table
Internal Cookies and Technologies
The following are first-party cookies used on properties including granica.ai and other domains operated by Granica.
|cm_default_preferences||Holds updated cookie preferences||2 years|
|eu_default_preferences||Holds updated cookie preferences||2 years|
|is-cookie-consent-given||Holds updated cookie preferences||2 years|
The following are third-party cookies.
|_ga||To provide website usage analytics for security, monitoring, and capacity review||2 years||Universal Analytics (Google) - overview of privacy and safeguarding data|
|_gat||To provide website usage analytics for security, monitoring, and capacity review||10 minutes||Universal Analytics (Google) - overview of privacy and safeguarding data|
|_gid||To provide website usage analytics for security, monitoring, and capacity review||1 day||Universal Analytics (Google) - overview of privacy and safeguarding data|
|intercom-id-x2o4ayxh||Unique anonymous identifier on the /docs pages||9 months||An anonymous visitor identifier cookie applied upon visiting the site|
|intercom-session-x2o4ayxh||Keeping track of sessions on the /docs pages||1 week||An identifier for each unique browser session, refreshed on each subsequent login, allowing us to continue conversations with users even if they log out for up to 1 week.|